Using the myLIBRO app for Curbside Holds Pickup

Using the myLIBRO app for Curbside Holds Pickup

Want to use the myLIBRO app to pick up your holds?  Follow these step-by-step instructions to successfully create your own Curbside Holds Pickup appointment.

Curbside Holds Pickup service is by appointment only

 

Download the App and Log in
  • Download the myLIBRO app from the Google Play Store or the Apple App Store
  • In the myLIBRO app, choose the Hussey-Mayfield Memorial Public Library & use your Evergreen account information to log in

 

Set your Pickup Time
  • When your hold items are available for pickup, a notification pops up when you log into the app
  • Either select “Yes, Schedule” from this popup or select the orange Schedule Pickup block to create your appointment
  • See which items are currently available for pick up
  • Choose your Preferred pickup date & time from the available time slots
  • Select the Schedule button at the bottom to schedule your Holds Pickup time

 

Review your Pickup Time & Reschedule if Needed
  • Once scheduled, your pickup appointment is listed under My Schedules in the orange Schedule Pickup block
  • If you need to reschedule your appointment, select “Reschedule” and choose a new date & time

 

Head to the Library
  • Under the orange Schedule Pickup block, select your appointment slot
  • For faster service, let us know you are on your way by clicking “I’m on my way”
  • Once at the Library, head up to the 6th Street parking lot and park in one of the designated Curbside spots
  • In the app, choose which Spot # you are parked in
  • Click “I’m here at the Library” to notify staff of your arrival

 

Get your Items!
  • After your hold items are delivered to your vehicle, click “I’ve received” to complete your Curbside pickup
    • If you accidentally tap “I’ve received” before getting your items, just give us a call at 317-873-8340 to speak to a friendly Library staff member
  • Let us know how we are doing by leaving some feedback
  • Thank you for using the Library’s Curbside Holds Pickup service!

Don’t have the app?  Use the Online Web Scheduler or call 317-873-8340 to set up your Curbside Holds Pickup appointment time.

Have items to return?  Just drop them off at the drive-up drop box in the 5th Street parking lot.